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Travellook - unable to get Refund flight ticket amount from travel look

Divya filed complaint against Travellook on Jan 27, 2022

Firstly i booked my flight ticket on **th November from Vishakhapatnam to Bangalore through Travel look.

Sr. No. BookingRef PNR BookingDate Pax Name Dest Amount Status
* REF********* ** Nov **** DIVYA DANTULURI BLR ****.** Cancelled


this is the status on the account, i was contacting them continuously the only reply i get is they will solve in ** hrs and they say they have processed from their side and bank issue that's why u might have not received. Jan *th i have booked another ticket which cost me Rs **** from bangalore to Vishakhapatnam Ref no - REF*********.

Kindly help me with the refund After completion of payment they cancelled the ticket and said they will refund the amount because they couldnt't confirm the PNR.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Travellook

22

Total Complaints

12

Total Resolved

54.55%

Consumer Satisfaction

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