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Nurserylive - Trees not received even after full payment made on May 21

sudipta chatterjee filed complaint against Nurserylive on Jul 8, 2021

I order some trees through online Nurserylive website on **th May and paid in full.
Even after repetative follow ups through out June, I could't get my order received and finally at the last week of June, Nurserylive send one email that my order is cancelled.
But till now I did't get back my money.
I tried to contract to them several time but could't, as they are not response.

https://nurserylive.com/**********/orders/e*ad*a*c*e*f**e*d*f**fc**eb*cacc

https://help.nurserylive.com/conversations/i-book-order-and-paid-full-amount-**th-may-but-still-waiting-for-my-product-to-delivery/perma?token=f**d**fa**a**

https://help.nurserylive.com/conversations/what-is-this-**d**be*****a*ae/perma?token=ab**ba**f*da*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nurserylive

44

Total Complaints

28

Total Resolved

63.64%

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