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Nurserylive
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nurserylive?
If you are not satisfied with Nurserylive, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nurserylive and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nurserylive
But before filing a complaint, you should
a. Contact the customer support of Nurserylive first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nurserylive - Refund policy Closed
I dnt get my money back .they even dnt reply I emailed them hundred times but not get even * reply...
Dec 20, 2021 by Shilpa Gupta
Nurserylive - Completely Damaged plant Closed
My order no. NLV**********, was completely damaged due to worst packing. There was no stabilizer to support the plant and was completely collapsed.Highly disappointed....
Dec 18, 2021 by Thamarai
Nurserylive - Wrong product recieved Open
I rcvd wrong product, maine * plant order kiye the, ek plant double red gudhel ka tha aur dusra yellow champa ka, mujhe pink single gudhel rcve hua, aur yellow champa par flower toh tha hi nahi usk patte Sare jhade hue rcve hue aur sirf * patte...
Oct 22, 2021 by
Nurserylive - Non delivery of plants Closed
Order NLV********** was placed in the month of August. Till date no response from the customer care on non delivery. Raised repeated complaints in chat as well as at care@ nurserylive.com. No solution in respect of refund ....
Sep 20, 2021 by Ragashree Nair
Nurserylive - Products not delivered no reply and no refundb Closed
It has been * weeks since I ordered. The status says it's booked and that's it. No details of shipping. They are not acknowledging my complain and I have sent several messages. And they do not initiate refund. Pathetic service. Seems like a s...
Sep 16, 2021 by Barkha
Nurserylive - Refund Closed
I placed an order on nurserylive, they took order and my money got deducted. After ** days they say pincode is not serviceable and cancelled my order. It's one month I haven't got refund for my order Order ID NLV**********...
Sep 04, 2021 by Pavan
Nurserylive - Order not delivered Closed
Dear Sir/Madam, I have placed an order no NLV[protected] on **th August, **** of INR *, ***. But, to inform you that, I have not been able to track my order, and even they haven't delivered my order. Live Chat is not working. I am not even ge...
Aug 19, 2021 by Aniruddha Das
Nurserylive - Order not received Closed
Order placed on **nd June. Order no. NLV********** Is not yet received. I tried to contact NurseryLive via emails and their website live chat but no response. Feeling cheated. ...
Jul 29, 2021 by Taranjeet Kaur Gogia
Nurserylive - Package not delivered Nurserylive doesnt respond to any mails or texts Open
The order was placed more than a month back, I haven't received the order and there is no response from the company. They dont even respond to mails/texts. Tried reaching out on all platforms. ...
Jul 26, 2021 by Swayamsiddha Priyadarshi
Nurserylive - Not received product Open
I have ordered a plant pot on **.**.** order no. NLV**********. also did the payment of **** rupees.. it was showing the product will be delivered within *-* days..its **th of july and not received the product not even any satisfactory update o...
Jul 25, 2021 by Bikram saha
Nurserylive - Order nit delivered Closed
I have placed the ORDER NLV********** on *rd of july but till today the order is not delivered moreover Nurserylive team dont even reply to the followup mails or DMs making it hard to track the order....
Jul 15, 2021 by Smruti
Nurserylive - Trees not received even after full payment made on May 21 Closed
I order some trees through online Nurserylive website on **th May and paid in full. Even after repetative follow ups through out June, I could't get my order received and finally at the last week of June, Nurserylive send one email that my ord...
Jul 08, 2021 by sudipta chatterjee
Nurserylive - Order not delivered Closed
my order no. Is NLV**********. I placed my order on *th June but it is not delivered yet. I have already made my payment and I have not received any update regarding my order. Tried reaching out to customer service but they don't even respond...
Jul 01, 2021 by Rajan
Nurserylive - Package not recieved Closed
Hi, I ordered plants from nuserylive on **th May ****, and today is **th Jun. Its been ** days and still there is no sign of getting it. They keep sending emails that order is in process but no sign. Its a prepaid order and inspite of my sev...
Jun 30, 2021 by Parul Srivastava
Nurserylive - Order not delivered Closed
I had placed an order number NLV********** on **th of june ****. Upon my frequent follow ups, they informed me that they will dispatch the order within this week. I even received a mail that the order is ready to be dispatched on **th June. But...
Jun 28, 2021 by Aayushi Varshney
Nurserylive - No news on my order Closed
I want a refund. Its been three weeks no news on my order. There is nobody replying to you and i am frustrated now. ...
Jun 28, 2021 by Rekha Chandran
Nurserylive - Plants not yet delivered Closed
I have ordered * set of plant on **th of June ‘** but till now that is on **June’** I haven’t recieved anything and it’s paid order. I have also mailed them about the delivery status but they alway replied that it will be dispatch in *...
Jun 24, 2021 by Indira
Nurserylive - Nurserylive order not delivered Closed
I ordered Rs **** worth plants from NurseryLive on Jun * **, but till date they have not been delivered (its June **th). The order keeps showing the status as ready to be dispatched. They dont have any call number, and noone responds on the aut...
Jun 17, 2021 by Shelly Sharma
Nurserylive - Money not refunded Cancellation not processed Open
Hi, I ordered plants from NurseryLive on May **, ****. The item was not shipped. On May **, I requested for cancellation. There has been no response from NurseryLive if the order is canceled. I have only received automated responses. Order n...
Jun 07, 2021 by Pranjali Kirloskar
Nurserylive - Package not delivered i don t need order I want my money back Open
Hai my name is kalyan kumar my order number is NLV********** ,ordered live plants from nurserylive worth of **** rupees on ** MAY **** ,till now there is. No response ,this is FRAUD and CHEATING, is want my money back, I want my money back...
Jun 03, 2021 by Kalyan kumar
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