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Mum Taggu filed complaint against Make My Trip on Feb 17, 2018
On *th November **** I paid for a Make my trip e voucher worth **** for booking a flight. It was supposed to be delivered instantly but I haven't received it till now. In spite of repeated requests through emails and phone calls they have not resolved my query. I also lodged a complaint against them on INGRAM website on *th Jan **** after which they refunded me Rs. ****, the convenience fee charged for booking the flight after a week. However they haven't sent me the voucher nor refunded the said amount. Instead one of the representative misbehaved with me on telephone. I believe that they have wronged me and I should be compensated to a total of Rs. ***** for all the having to go through all inconveniences, waste of time & resources, mental agony, and opportunity cost of capital. Please help me get justice.
I have recordings of the telephonic & email conversations with the customer care team of the company.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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