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DRS Agarwal packers and Movers - Transport company not giving my goods charging storage

Nisheeth Shukla filed complaint against DRS Agarwal packers and Movers on Apr 5, 2021

In march **** I hired this transport firm to bring my goods from Basti (UP) to Hyderabad(Telangana). I paid them as per their quotation and was expecting invoice. I got call from them in September **** that my goods are available in Hyderabad. This was huge delay from their side and after September I was not available in Hyderabad to receive my goods. Now they are charging me ** months storage charges which is ***** which is unacceptable. They have neither shared Invoice or receiving for amount paid to them via online and never gave written confirmation about goods received to Hyderabad. I have online transfer record of money to their account as well as goods received from starting point in month of March ****. After that I don't have any written communication from them.I am following with them for last * days and only today they replied that they received my goods in month of May **** in Hyderabad and I have to pay them ***** Rs. Despite asking many time for invoice I have not received anything from them, Neither Invoice nor proof of delivery.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

DRS Agarwal packers and Movers

11

Total Complaints

4

Total Resolved

36.36%

Consumer Satisfaction

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