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Airtel and google pay - Transaction failed but amount got deducted

Hemlata Sengar filed complaint against Airtel and google pay on Oct 31, 2020

My last transaction of Rs. *** was failed during recharge of my prepaid airtel number but the amount got deducted from my bank and it is still not refunded in my account by either of the company.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel and google pay

7

Total Complaints

4

Total Resolved

57.14%

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