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Sonia Kakkar filed complaint against Zoom Car India Pvt Ltd on Jul 11, 2024
My concern regarding total loss settlement claim not recieved From Zoom car Accident case ..!
Ensuring Accountability mishandling of Zoomcar accident cases* I am writing to express my deep dissatisfaction and concern regarding the handling of my car accident case (DL-*CCL****) under Ticket id - ******* Booking id -JPSNIWIEF. My car was Totally damaged in an accident by guest Hitesh Kumar on dated **th Dec ****.The same is classified as Total loss as per Zoomcar policy.Their service is extremely poor, and I have not recieved any update regarding my payment ,they are not releasing my full and final settlement payment till already *months passed .Relationship manager avoiding the case ,communication is highly inadequate, and it has culminated in a distressing lack of action on Zoomcar's part to settle things. None of their customer service applications are working, and multiple emails have been sent, but I have received zero response.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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Car **/*/**** sae workshop par khade hae gaadi fix waalae car delivery nahe karwa rahae hae na he call receive kartae hae na he mail ka jawaab daetae hae na whatsup ka jawaab daetae hae
So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searc...
I have subscribed for zoom car host and a company person came on **.**.**** to install the company GPS and other device fitment. The company person in the absence of the owner drove the vehicle and made a damage o...
I have paid INR**** for car booking in zoom car on feb ** ****. During the time of transaction it was failed. But amount was debited from account later we completed booking using credit card. Our bank (HDFC) has co...
Payment of **** on **th February was received by zoom car but booking was not confirmed. Refund is also not processed yet.