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Reliance Retail - Threatening us to run diagnostics test

Ramya filed complaint against Reliance Retail on Mar 19, 2022

I had purchased a iPhone ** mini case leather from apple India. The cover has some cosmetic defects in less than a month of usage. I got in touch with Apple authorised service centre, Reliance Digital and they’re threatening me to provide the phone’s serial number and let them run diagnostic test on my phone to replace the case. They’re misinforming and threatening customers.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Reliance Retail

3

Total Complaints

0

Total Resolved

0.00%

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