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Vision 11 - They don t have provision to modify client mobile email

Abu Saalim khan filed complaint against Vision ** on Apr 3, 2022

Im vision ** they don't have provision to change mobile number neither to modification option.after sending mail and calling to customer service they denied to change or modify the my mobile number.and i ask then to show where it's mention in your tc* or under legality they cannot help and ans me it's also not mention in there tc and legality.
They blindly Like blind people, they are trying to get them done and they are not mentioned anywhere Due to which I lost * lakhs, I was not able to access my account,I didn't get OTP on my mobile number that why I want to modified my vision ** mobile number.

They force me to open new account with new number it's not satisfactory ans just for * mobile number i create new account not a fare deal.

Please look into and try to give justice to all customers and me.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Vision 11

12

Total Complaints

9

Total Resolved

75.00%

Consumer Satisfaction

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