Airtel Thanks Application - Thanks App Transaction is still in progress from March 2023

Vipin Gupta filed complaint against Airtel Thanks Application on Mar 22, 2023

On **th March **** at **:** AM, I made an electricity bill payment of Rs ****.
Amount got deducted & got the message from airtel "payment of Rs. **** done via Credit has been processed. Order id ****..... You will receive the order confirmation within * hours. "
But till date it is showing the transaction in pending state & the amount is still not reflecting in the Electricity provider account.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Airtel Thanks Application

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