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Jack And Jones - T shirt shrank and hardened just after one wash even though I followed all washing instructions

Samarthya verma filed complaint against Jack And Jones on Apr 10, 2023

I bought a Jack & Jones T shirt from it's store in my city on *rd March, ****. The looks and quality of the T shirt was really great and I wore it for like *-* times and then it got dirty so I washed it After reading all the washing care details on the tag, But even after that in just one wash it shrank and lost it's softness.
And now it's fitting has also changed totally and it fits weirdly. Over all it's not wearable.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Jack And Jones

4

Total Complaints

3

Total Resolved

75.00%

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