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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Jack And Jones - Not returning package Open
I ordered two shirts on ** may with order id- jj******** and got them by * June . but they were a size smaller and clicked for return but after *-* days nothing happened no one came they never called me and I stuck with shirts that don't fit me...
Jun 16, 2023 by Chinmay Thaokar
I bought a Jack & Jones T shirt from it's store in my city on *rd March, ****. The looks and quality of the T shirt was really great and I wore it for like *-* times and then it got dirty so I washed it After reading all the washing care detail...
Apr 10, 2023 by Samarthya verma
Jack And Jones - Return not initiated Closed
I was delivered a wrong product. I have been trying to return.. but there is no response from suppprt team. ...
Mar 02, 2023 by Palak
Jack And Jones - Different color received Closed
I actually ordered a white color shirt and I received a maroon color.. its the same brand and same size.. they are not ready to give replacement or refund...
May 05, 2021 by Jithu Suresh
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