Dr TRUST NURECA - Supply defected nebulizer mechine

Subject: Ongoing Issues with Defective Nebulizer Machine and Poor Customer Service
Dear ,
As advised, I sent my nebulizer machine for repair to your Mohali customer care center on **th July ****. The machine was replaced and returned to me on **th August ****. Unfortunately, the replacement unit was also defective, and it had to be replaced once again. The second replacement was delivered on **st August ****.
Despite these repeated replacements, I had to lodge yet another complaint on *nd September **** due to continued issues with the machine. I am at a loss to understand why defective machines are being sent to me repeatedly.
I deeply regret to inform you that the way I have been treated over the past two months—especially considering that I am a **-year-old woman suffering from asthma—is nothing short of harassment. Your lack of responsibility and empathy is unacceptable, and frankly, it calls into question whether your company truly deserves to be associated with the word “Trust.”
I urge you to take immediate action to resolve this matter once and for all. My health and well-being depend on it.
Sincerely,
[Santosh]
**********
rameshkrishna****rk@gmail.com