Pay Tm - substandard service provided

RAJESH KUMAR BARIK filed complaint against Pay Tm on Jul 22, 2022

I booked an AC bus ticket for Rs ***. However the service Operator provided a non AC substandard bus. When enquired, he replied that you are getting enough for what you have paid. When approached PAY TM, they said complete the journey, then submit a complaint which I did. The complaint was getting resolved automatically, but I was filling new one also. Finally PAY TM refunded Rs *** which was not at all justified.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Pay Tm

Total Complaints

Total Resolved

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