Zil Yogesh Doshi filed complaint against One plus on Sep 2, 2023
Dear Sir/Madam,
I am writing to express my extreme dissatisfaction and frustration regarding the non-refund of INR **,*** for Order M******************, which was placed on July **, ****. Despite numerous attempts to resolve this issue through your automated service center, emails, and correspondence, I have not received any satisfactory response or a resolution to my problem.
The order in question was canceled by the shipper on their request. The Blue Dart shipment number is Shipping No.: ***********, and the associated Complaint No. is ************, with a reference number of ******-******.
I have diligently followed your company's procedures and protocols for seeking a refund. However, my attempts have been met with indifference and a lack of urgency on your part. It is now evident that your company is not taking my situation seriously, and this has caused undue financial hardship and emotional distress.
I must remind you that as a consumer, I have certain legal rights and expectations, including the right to a prompt and full refund for canceled orders. By failing to provide this refund, you are in direct violation of these rights.
I hereby issue this legal notice to demand the immediate refund of INR **,*** to my account, with all accrued interest from the date of the cancellation. You have a legal obligation to rectify this matter promptly, and I expect to see the refund processed within EOB hours. Apart from refund as I have experienced significant inconvenience and distress due to the delay in processing this refund. I have calculated the interest incurred on this amount during the period of delay, which I believe is a fair request considering the circumstances. As per my calculations, the interest on INR **,*** at a rate of **% per month for one month amounts to INR *,***.**. In addition to this interest, I kindly request an additional compensation of INR **,*** for the mental and emotional distress that I have endured throughout this ordeal.
Failure to comply with this legal notice will leave me with no choice but to pursue legal action to recover my funds of
This letter is a formal record of my grievances and serves as notice of my intent to pursue all available legal remedies to obtain the refund I am rightfully owed. I strongly urge you to rectify this matter immediately to avoid further legal action.
I can be reached at this email address i.e doshiyogesh**@gmail.com/zilsanghvidoshi@gmail.com, and I expect a written acknowledgment of this legal notice within EOB.
Yours sincerely,
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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