SPICEJET LIMITED - Spicejet bad customer service Zero refund and Rescheduling charges very high
Anubhav Parashar filed complaint against SPICEJET LIMITED on Aug 16, 2024
I have booked a SpiceJet flight via the Goibibo application; due to unforeseen circumstances, I need to change my flight dates.
But the Spice team is charging me approx. Rs. **,*** for rescheduling, and even if I cancel my flight bookings, zero refund is showing on the Goibibo application.
I have requested the SpiceJet customer relations team for a waiver, but they denied any waiver in rescheduling or cancellation, and I called the customer service team as well, but no resolution has been received from them.
This is my hard-earned money, and I am losing it.
Details below-
PNR/E-Ticket number: HCGWJZ.
Booking ID: GOFLDSTSQR*O*BNS****.
Original Flight Date: *th September ****.
Route: Delhi to Mumbai.
PNR/E-Ticket number: ODZ*HZ.
Booking ID: GOFLDSTLXVTNVJWA****.
Original Flight Date: *th September ****.
Route: Mumbai to Delhi.
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