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Vi Idea - Sim deactivation

Feena fathima filed complaint against Vi Idea on Feb 28, 2023

My vi number ********** was deactivated instantly without any prior messeges or call from any vi representative.as a result i am facing a lot difficulties concerned with the issue.i had many important places where the number was used.now i cant access any of them because of their negligence.i want my sim reactivated as soon as possible and please inform earlier if you are planning to deactivate again.a few days before the deactivation i recharged that number with a * months validity pack and the amount has been wasted.i need clear compensation from their side.or else i'll have to look for other ways to get the compensation

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vi Idea

34

Total Complaints

22

Total Resolved

64.71%

Consumer Satisfaction

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