Facebook Pixel Tracking

Wow skin science - Short item were delivered

NAMAN AGRAWAL filed complaint against Wow skin science on Dec 9, 2020

I had ordered *x* quantities of Hair Restoration Kit (which includes Onion Shampoo, Onion Oil & Onion hair Mask) *x* quantities of Vitamin C Kit ( which includes Vitamin C serum, Vitamin C cream & vitamin C facewash) on Buy * Pay for * weekend offer. It has been delivered to me after few days. When I received the parcel the box was so tiny, I started doubting that that it couldn't fit all *quantites of what I've ordered. Since, I trusted the company that it would provide me with refund / replacement, I accepted the parcel. When I opened the parcel it was exactly what I've expected, the box only had * QUANTITY OUT OF * QUANTITIES. From that day onwards, I started reaching out to customer service everyday, but did not get any revert back from their side. After some days one more order came this time (vitamin c kit), same incident happened again. Tiny Box, Short quantities. I did not get any support from their side till now, I even have the video of unboxing the box. I also sent them the video of unboxing but they weren't ready to see them, after so many calls, emails and chats my issue hasn't been resolved yet. Instead they put my number on a blocklist, not replying my emails and texts. I still have those box, those products, and those call recordings, emails, etc. I'm helpless now, they won't listen a word from me instead they blame me for accepting those parcel. What else would I've been done? It's so fraud company even they send me the products which are getting expired on January ****. I'm done with this crap company anyways, just expecting the refund of my order.
Thanks, will attach some proofs along with this.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Wow skin science

6

Total Complaints

4

Total Resolved

66.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sayantani Mitra on Jun 17, 2023

Wow skin science – Product delivery scamClosed

I have ordered one shampoo and mask and wow has delivered one toner which I have not ordered at all. Also they have not delivered the order and marked it delivered. There is no proper customer support. This was a pr...

Jijimol L on Oct 11, 2022

Wow skin science – Package not deliveredClosed

I had ordered from WOW skin science and did not get my package . No good customer responses. It puts me into frustration mode as I spent an amount and time on their products and they dont even consider the Customers...

Lalit thakur on Aug 30, 2022

Wow skin science – Product is not delivered Closed

My Product not delivered till date

SIBARAM TARAI on Aug 25, 2021

Wow skin science – CHEATINGClosed

ORDER SHOWS WHAT, BUT THAT NOT IN PACKAGE.

Ayush priyadarshan on Oct 27, 2020

Wow skin science – Complaint against wow skin scienceOpen

I have ordered an product from wow skin care before ** days on * October and prepaid ruppes **** for it but till now I didn't get any delivery neither any updates from it.. I tried calling their customer care but th...