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Shopclues - shopclues had provided damage product and not Refunding my money after Esclated them issue at damage

Swapnil Shivalkar filed complaint against Shopclues on Aug 8, 2020


This is my order number of shopclues
********* and *********

I had ordered saffola oil container of rs *** of * quantity of different order...o had paid all the taxes and including all shipping charge from this parcel ... it means I should get the Product in good Packing Condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
This Two order given in one box instead of two and this two containers are bended and damage during transit due to Collision of Two each other when I open it oil was floated in box and become wet from outside I taught in rainy the box has wet but this happen due to internal Leakage and all the Oil Can Given me Old Stock and inside it Santizeer Bottle Given which was not included but it was also damage and all Santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means ..the last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to Collision of each other ..this happen due to Poor Packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving Damage and Deffective And Expired Product which is harmful to our health and cause to our immune system Please Take this back and refund my money ... Disposable Product Given to me which is harmful and not usable..I m waiting for the resolution from ShopClues

Order number
*********

I had orded Green moong dal. if the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in Deffective Quality and Damage all insect and stones in green moongh dal .

*nd reason he should have the sense that all products atleast food product pack propely with some tight container and safety to it that customer get in proper condition he had packed so tightly all materials was inside it and damage due to poor packing

*rd reason the product which he had provide is Expired and outdated stock because inside the product small black kernels is there black kernel is type of insects which produces due to old stock grains and that grains is not usable once insect occurred into it

And *the reason he should know we are living in invisible enemy which can't see but affect human organs very badly and in this condition he had given insect product not think about ShopClues business and customer health only thinking of his Wealth

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shopclues

58

Total Complaints

25

Total Resolved

43.10%

Consumer Satisfaction

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