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Fala Holidays And Packages - Service not provided

MARAKA DAMODHAR REDDY filed complaint against Fala Holidays And Packages on Oct 31, 2025

I, Maraka Damodhar Reddy, residing in Bengaluru, Karnataka, am writing to formally lodge a complaint against Fala Holidays and Packages, a travel agency that has defrauded me through misrepresentation and failure to deliver promised services.
On **-**-****, I was intimidated to buy a membership for a travel package through Fala Holidays and Packages. I was promised to get travelling service for ** days within a year I was intimidated to give my credit card just to check the limit and they have charged with me a sum of Rs.***** on **th March-****
However, the agency failed to deliver the promised services. I tried to reach out to them multiple times Despite multiple attempts to contact them via phone/email, I have received no resolution or refund.
I am attaching the following documents for your reference:

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Fala Holidays And Packages

21

Total Complaints

5

Total Resolved

23.81%

Consumer Satisfaction

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