Voltas 1 5 stars inverter split Ac - Service not delivered
Shubham filed complaint against Voltas 1 5 stars inverter split Ac on Jun 16, 2023
On May **, ****, I sought assistance since my split air conditioner (Which I bought in July, **** from Shiv Light House (Mathura, UP, India) was not working. On May **, the technician arrived and informed me that the compressor and PCB were broken and that I would have to wait around ** days for replacement components.
I waited until June *, ****, when they returned and changed the compressor, saying the PCB was OK and there was no need for replacement. They charged us roughly **** rupees for servicing and gas filling. However, the AC broke down again after one day, and I complained to the repair center about it.
And so, starting on the *th, I kept phoning them, and they kept informing me that the technician will arrive today. Today is June **th, there is no correct reaction, and they speak poorly.
I wish to complain about Voltas Service Centre Officials (Mathura) Mr. Devendra Singh, Mr. Vishal Gupta and Mr. Lamba vinod
I'm complaining about them because they don't respond appropriately and talk horribly on the phone, even to my mother.
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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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