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Satyaranjan Sahoo filed complaint against Sbi Cards on Jan 9, 2021
I did a transaction in Flipkart using an SBI card on October **nd, ****. I had to cancel the order and Flipkart confirmed me the refund was processed.
Even After filing a complaint with SBi **-** times, I have not got a useful response.
Every time I file a case, they have an automated email asking for proof of submission and then another email to submit a form and send a scanned copy. The same process I have done almost *-* times in the last * months, after which I keep getting those autogenerated emails asking me for proofs. This has been highly frustrating. On top of that, I had to pay the bill for the amount I have not used to SBI.
More than the money this has been a mental trauma going through their service. Till now, I have never got a single call with any useful information or talking about my refund. I have been an old customer of all their products and services. I am sure, I am switching all my banking services now.
Cause mental peace is much more important. Dealing with these guys has been tough.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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