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Samsung Mobile - Samsung got hanged and not restarting

manikanta ksn filed complaint against Samsung Mobile on Aug 5, 2022

I bought a Samsung M** mobile in august of **** in amazon, for * years it has been working well and never got hanged before, but suddenly today(*th august ****) it hanged while I was using it and when I tried to restart, it is just showing "Samsung Galaxy M**"" on a black screen and isn't getting restarted.
Pls tell how to fix this as soon as possible

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Samsung Mobile

13

Total Complaints

4

Total Resolved

30.77%

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