Loading...
HANSABEN GAJJAR / DHARMESHKUMAR MODI filed complaint against Flipkart on Nov 19, 2020
I ordered a Samsung M** core (Black, ** GB) on November *, **** for my mother-in law and father-in law. The phone was delivered on November *, ****.
My order ID is About order No OD******************
We charged the mobile and started communicating on November **,****.
We found that the mobile was overheated while talking and charging. Also sometimes the touch screen was not functioning due to overheating.
We filed a complaint on November **,**** and also on November **, ****. We tried to contact flipkart on **** *** **** as well as *********** but it was not reachable even the customer service associate was not available on these days until now in live chat. We also requested for the return of the product and refund the money back.
We received a call and explained the issue or problem to the calling associate lady and she told us that I would have to talk to another department and later on the phone was disconnected after ** to ** minutes.
Then, onwards we were waiting for the phone call or message for return of the product and refund but no answer came.
Today, on November **, ****; I got the message in the flipkart account indicating that replacement was rejected. We asked for a refund.
So flipkart is not responding to the problem/issue and just selling the product.
Please look into this matter urgently and refund me the money.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
[**/*, *:** pm] kasturarammali*: $?. >(B(@ (K ?*: *M!* !@ OD****************** G $*$ *?+! * **M >(G @ .> ( *-KM$> G* *&*M- *M/>: ************) [**/*, *:** pm] kasturarammali*: .*K&/ / .*K&/>, .G*G ...
Despite repeated complaints and escalation attempts, neither Opposite Party has accepted responsibility for resolving the grievance. Flipkart has repeatedly directed the Complainant to contact Godrej, whereas Godrej...
Red tape ka shoes tha * number small tha mere or exchanges mein * number se jayada nhi tha or main return karna chahta hun but ek problem hai jis number se Mera flipkart account login hai vo number band ho gaya hai ...
Return policy was valid till **th i tried to return my product on **st but flipkart is cancelling my return and then they blocked my account , they sent me a completely wrong product and now i lost my money
Ordered pedigree dog food gravy on **th of May and delivery scheduled for ** nd, postponed to **th. Product delivered was cat food. Flipkart now refusing to return and refund citing return period expires on **th whe...