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Kesavaiah G filed complaint against Lenovo on Dec 23, 2022
Hi Lenovo/ Sales/ Post sale/ Products/ Higher Management Team,
Please clear this with sales/Post Sales/ Product. Which team will clear this?
As a result, sales teams provided guidelines so that only we can make the best decisions."Its Yoga * Gen* is made of pure aluminum, as they said.
After receiving it, I am determined/ afraid that it has been recycled material.
Already, I had my discussions with customer care before sale.
Could you please pull those calls and go through it once.
Please Get back if anything is wrong.
If connected with sales they push into Post sales.
If I connect with Post sales they are pushing into other team.
If I connect with Escalation they are pushing into Sales.
If I connect with technical they are pushing Sales.
Still this issue is cycling.
Kindly involve higher management to track and sort this out immediately.
Even though I was a lenovo product user. From long to still I am using lenovo products for my corporate and technical usage.
Thanks & Regards,
Kesav
+**-**********
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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