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Netflix india Icici bank - Rs 199 per month is being deducted from my account even after unsubscribed the membership of Nerflix

Shiv Prasad Uniyal filed complaint against Netflix india Icici bank on Apr 3, 2020

Hi, I have unsubscribed the membership of Netflix India in Oct'** and got the confirmation for the same from the company too.

however, they are continiously debeting the Rs ***/month from account as monthly membership charge. Today as on **/**/****, again Netflix has deducted Rs. *** from my account.

I have tried to contact with them so many times but all in vain.
The more Shocking was when i approached to my bank for stopping the payment. They denied to do so becasue I had shared mu debit card details with Netflix. ICICI bank asked me to block the card and apply for new one.

Till date, i am not able to find any resolution of my issue from any of them. I want to stop the payments and my money back.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Netflix india Icici bank

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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