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Uber Eats India - Rotten food delivered

Mohit Sharma filed complaint against Uber Eats India on Apr 30, 2019

I have been a regular consumer and one of the loyal uber eats customer. Recently I have ordered food from uber eats. Food which was order got an onion with peel and in the vegetarian dish, non-vegetarian items were found. Pick for all these things sent to uber eats but there is no responsible approach from uber eats end.
Later the next day when I ordered Rabri kulfi for my kid and myself. It got fungus on it and some rotten smell. I was able to figure it out before consuming that its rotten and not worth eating. However, my kid was not able to figure out the same and consume it half an hour prior to me. Which caused serious food poisoning to my kid and I had to get him hospitalised due to the same reason. It's been * days now, he is still not well.
I have spent money (Rs **,***) on medical treatment (consultation, admission, medicines etc) and due to his health issues, I am also not able to go office and getting hampered with loss of * days salary for unplanned absenteeism. Help me getting support on same and pray for my kid to get well soon and uber eats is supposed to pay me the money I lost by not being able to go to work * days salary (****) and money for every expense caused due to their negligence and careless casual approach.
Items ordered
Smokey chilli paneer
Rabdi kulfi
Fried rice

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Uber Eats India

109

Total Complaints

39

Total Resolved

35.78%

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