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getsetHome pune - Room cancelled due to unavailability, refund not available

Ritesh Kumar filed complaint against getsetHome pune on Nov 6, 2019

I booked a room via getsetHome on Oct **, ****, for move-in date *st Nov. Booking amount was ****.
After that, I submitted KYC and paid **** Rs for partial payment on **th OCT.
Till now(*th Nov) room is not available and I can not move in and asked for cancellation. They canceled the room and the result is my whole amount(****) is lost. And I am not getting any refund. In another mail that I got said that I can move into the property and other mail they are saying you can move to a different property because the agreement is not available. Finally, the room has been canceled, no refund is available.
Please help and let me know if you need further details. Everything is in the mail.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

getsetHome pune

3

Total Complaints

3

Total Resolved

100.00%

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