Paytm mall shopping - Return Request Rejected

subhadeep Lahiri filed complaint against Paytm mall shopping on Mar 16, 2021

Dear Team,

I had purchased a Tan Leather wallet from Paytm Mall on **th Feb which was was delivered on *nd Mar, however on the receipt of the product I found it to be made of a different material and not leather. I raised a return request stating its a poor quality product and different from what I had ordered for, but Paytm mall didnt accept my request and rejected it, I feel I am cheated by Paytm Mall, despite multiple communications, I have not received any refund, neither my wallet has been picked up or replaced.

Regards,
Subhadeep

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Paytm mall shopping

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