Byju s - Return our valuable money

With reference to your byjus tution online classes I had subscribed subscription for tution classes on **.**.****
For the student *. Bhavya choudhary
*. Lalit choudhary
I had given payment of rs. *****/-(eighty thousand)during starting classes on **.**.** and then started EMI payment mode of rs ****/- monthly
Starting from date **.**.**** to till date paying per month (Rs.****)

Total amount I have paid is
******/- till date

Since last * month byjus app is not working on given tablet. Mentor who introduced us for subscription are not responding to our call.
Our student are not getting online tution even though regular EMI is going
Your customer care are totally irresponsible
They always say that they will manage call with our mentor but never managed
We are thinking that we are wasting our hard earned money and wasting valuable time of our student
Looking on reputation on media and big actor advertisement of byjus company
You should not have behave like this
You are cheating with students
You are cheating with student carries
You are cheating with their future
If you are unable to teach our student regularly please stop making fool all of us.we are feeling that got cheated.
I request you to take this matter very seriously
Because for last * month I have been distracted from my business and not getting any favorable response from your side.
Before I proceed to any legal activities
Please stop my monthly EMI and return all money byjus tution for thier students

return the money as soon as possible to my account which is attached to your EMI