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Flipkart - Return of defective Samsung mobile delivered

Eapen Abraham filed complaint against Flipkart on Aug 4, 2021



Sir,


I purchased Samsung f** from flipkart on ** July **** on switch on the device I found that the display is deffective  there are thick white lines on the display.  So I requested for replacement.  Flipkart assured me technician visit from jeeves before *st August  ****. But no technician visited or contacted me till * August and August *nd I got informed that my replacement request was rejected by technician.  Without any inspection or contact with me.

Today I am again requested for  replacement of Samsung f** and I got call from flipkart to wait for technician visit. The failure of technician visit on due time is the irresponsibility of flipkart for that they are again asking me to wait for another week. On my enquiry with jeeves, they had no idea about technician visit


Jeeves Technician not even contacted me you can check my call details as I was available **** 

NEW REQUEST DETAILS 

Today request details 
So I kindly approve my request for replacement or refund me the cash amount at earliest



YOU CAN REACH ME ON at any time on my registered mobile number with flipkart and on this email  id



 EAPEN ABRAHAM 

VAZHAYIL THANNIKATTU 

NATTAKOM P O 

KOTTAYAM 

KERALA  PIN ******

MOBILE: **********, **********, **********


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Flipkart

3687

Total Complaints

1570

Total Resolved

42.58%

Consumer Satisfaction

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