Facebook Pixel Tracking

Pepperfry furniture - Return not picked up

Asha filed complaint against Pepperfry furniture on Jan 22, 2023

I bought a queen size mattress from Pepperfry which was delivered on *th January. As the size was too small I immediately placed a return request and gave them all details including pictures to support my request. I have been following up over chat and email for the past * weeks for them to arrange the return. There's barely any response and I am so frustrated. I want to escalate it in all possible channels

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pepperfry furniture

60

Total Complaints

30

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sireesha EV on Dec 2, 2024

Pepperfry furniture – Recieved a defective product No solution from Pepperfry Closed

We trusted Pepperfry for our furniture needs, but our experience has been deeply disappointing. We purchased a *+*+* sofa that met the measurements but failed in terms of shape, cushion quality, and design, which we...

Bharadwaj Balaji on Jan 11, 2024

Pepperfry furniture – Failed to fulfill the requirements Closed

Recently purchased a product online from Pepperfry's website. But I realized once after the delivery that the product isn't as comfortable as I expected and doesn't fit to my requirements. Now, I am unable to initia...

Srirupa Palit on Nov 22, 2023

Pepperfry furniture – Refund not processed Closed

Order number *********. Product was canceled before shipping. Despite this refund has not been initiated. It's been. Ore than a month now

Induprasad on Nov 5, 2023

Pepperfry furniture – I am asking for refund then take back damaged itemClosed

I order sofa cum bed from pepperfry studio and made full payment via UPI. I got order delivery on *rd of August. The item delivered is having a defect inside for which I raised for a replacement. They accepted that ...

Palllavi on Oct 18, 2023

Pepperfry furniture – Pepperfry Delivered low quality wooden dinning tableClosed

I had bought a dinning table set worth **k+ just two months back, the product was bought from the pepper fry studio Vadodara near chakli circle, we were assured that the item is of top notch quality and the product ...