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Nykaa beauty - Return not accpeted

Ruby Khan filed complaint against Nykaa beauty on Dec 25, 2023

i ordered some product on nykaa beauty app, and some of the items are in the ordered item list, i not satisfied, Because after * day all items price drop, so i thought i'll purchase product other price. but nykaa says " hum apko pehle kai baar return or replace ki suvidha upladh karwa chuke hai, isliye is baar apko support nahi kiya jayega"

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Nykaa beauty

37

Total Complaints

28

Total Resolved

75.68%

Consumer Satisfaction

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