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Kisah - Return issues

Digvijay Singh filed complaint against Kisah on Dec 13, 2020

Hello this is Digvijay Singh, Sub inspector in MP police I had ordered two Kisah Nehru jacket which is delivered on * December and I didn't like the quality of product so I decide to return the products on * December but when I tried to return I had faced some technical error bcoz of this I had tried on * December also but I had faced the same problem so I decide to call on your customer services after trying several times my call didn't not connect, so I decide to write to Myntra in contact us option on App.On * December I return about my problems and request to arrange call back from Myntra executive but after writing several times in three days( * December to ** December) I had received only one call from your executive that was also not resolved my problems your executive didn't give any solution so I asked her to arrange a call back from senior supervisor to resolve my problem but I didn't received any call from your team in last two days. So today I decide to Mail Myntra team if after writing this also I didn't get my solution I'll go to lodge a complaint against Myntra on different platforms. It's my request to take action asap.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Kisah

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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