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Brand Factory - Return initiated but refund not received

DeepakRathi filed complaint against Brand Factory on May 11, 2022

We have initiated a return request of Order No : ******** but till date no one has came for pickup of return. Also online it shows under process. My refund amount is also pending

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Brand Factory

43

Total Complaints

17

Total Resolved

39.53%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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