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Sahil Maurya filed complaint against Freakins India on Nov 9, 2024
I recently made several purchases on Freakins website, and unfortunately, the items I received did not match the images and descriptions displayed online. Not only did one item fall short of my expectations, but I’ve experienced similar issues with multiple products, affecting my confidence in making future purchases.
Initially, I was issued a gift card refund due to an error, even though I requested a direct bank transfer. I decided to use this gift card for another purchase to ensure the issue wasn’t a one-off. However, the new items I ordered were also disappointing and did not match my expectations. After returning these items, I was issued another gift card, leaving me with two gift cards that I cannot use confidently.
Here are the details of my orders and the gift cards:
Order Numbers: ******
Gift Card Numbers: *E**C*EEE*D***DC
Total Amount:Rs. ****
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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