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BetWay sports - Report against fraud and looped services

SANCHAY MISHRA filed complaint against BetWay sports on Apr 9, 2023

I deposited my hard earned **** rs to deposit after fancy promises by one of betway's customer care executive but it did not reflected onto my account even after the payment was successfully completed. It takes *-* hours in queue to connect with someone from support even after that chat is the only option. I requested them to update or refund my amount but they directed me to mail the request to support@betway.com with proof of payment. I did that but no one replied neither acknowledged that my request is being looked upon. I followed up on multiple emails and addresses with proof but to no avail. They do not reply to any mail. My money is almost vanished from account to nowhere. It's been * weeks, I can provide the proof of payment as well. Please help me and my fellow Indians. This company is looting them through different modes.
It is very very difficult to get in touch with them in person after the money is deposited. They don't reply once they receive an amount of payment. God knows how much more innocent users are being scammed by them.

Please help me, this is my last hope.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

BetWay sports

42

Total Complaints

25

Total Resolved

59.52%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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