BetWay sports - My account is closed and my withdrawal is not processed

Hello team Betway has given me the horrible experience in the last couple of days as I have depositing
Since last year or so I never withdrawal any money but fortunately when I did try to withdraw my money that's wre the true colours shown by team betway horrible horrible customer service agents are illiterate they close your account by frustrating you n make you say words which u r not suppose to n they eldo a self exclude saying it's there rules and regulation and the reason why they close the account they say customers r priority to them so let me tell you I have been trying to reach them they kept me hold no email replies no credit yet of my withdrawal I highly recommend you people not to use betway because it will show u hell at the end as I'm having lot of troubles by them worst customer service experience my username is (jayasharma****) now they keep me hold whenever I try to do chat with them