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Chanchal satwani filed complaint against Uptowine on May 30, 2024
I initially ordered outfits from Uptowine, but had to return them due to sizing issues. The refund was credited to my Uptowine account. When I attempted to place a new order using the credited amount, I encountered difficulties using multiple coupons simultaneously. Consequently, I paid additional money for a pair of pants, then i generated two more coupons that I am now unable to use.
For the past ** days, I have tried calling and messaging Uptowine for assistance, but have received no response. Strangely, when I messaged them from a different account, they replied promptly. However, upon sending them screenshots of the coupons and inquiring about my order, they stopped responding again.
I am seeking immediate resolution to use my coupons and get an update on my pending order.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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