Reliance jio - Reliance Jio recharge paid but not updated and been harrassed by customer care
Neetu Sahni filed complaint against Reliance jio on May 5, 2018
I have recharged my Jio number on * May **** via paytm. Money was deducted but recharge not done. I waited and then called Jio customer care after few hours. They said the transaction was unsuccessful and I should talk to Paytm. I called Paytm and they said that the transaction was done and there is no problem from their side.
I called Jio again and was asked to file a complaint and that I did via email. With repeated mails sent. They asked me for the details ( date, time, order number etc) and that I gave.
Next day a man from Reliance Jio called me and asked me to give him my ATM card details to credit the amount. When I insisted for why should I share that. He used such a bad and foul language and passed lewd remarks, very bad language.
I am being harassed by either Jio or Paytm..whosoever is a culprit.
Kindly take the action
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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