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Rahul Sirugudi filed complaint against Flipkart on Aug 21, 2019
I have ordered Vu TV from Flipkart on *th August to my parents. Product is delivered on time that is on the **th of August. As mentioned in the company's policy the date for installation is **th August. But on **th of August evening, I recieved alert saying that installation is cancelled. Immediately raised my concern with Flipkart. They provided me with a technician number.
When I contacted the technician he informed me that area doesn't come under the serviceable area. When I raised the same concern with Flipkart they assured me that issue will be fixed by **st August * PM. But today when I'm called them on this case they are asking me to wait * more days which I don't want to.
I want to return my product as I'm not happy with the service provided by them.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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