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Senthil filed complaint against Xiaomi India on Jun 7, 2021
I purchased ravely reviewed Redmi note ** pro from Mi.com on */*/** via cash on delivery, later got issues with it (overheating, screen flickering, battery drain issue, screen pink tint) so requested replacement on **/*/** and it was delayed but after a lot of struggle, eventually got accepted and my phone was picked up from me on **/*/**.
I didn't know this wil be day i will see my phone for the very last time!
Later on */*/** replacement delivery got cancelled automatically and refund initiated.
STILL HASN'T RECEIVED MY REFUND YET!!! For over a month I've been struggling to get this resolved.
My struggle started on **/**/****and going on to this day... All your customer support does is to ask me to wait wait WAIT!!!
All i ask is if you can give me my replacement device, I'm happy to accept it or atleast GIVE ME MY MONEY BACK,
And for your information the device hasn't even dispatched yet when it got cancled but they still saying "return in processing", i mean it's in your warehouse only!!!
Please im pleading you to process the refund soon!!!
what can i do from my end? I'm tired of reaching out to the useless customer support!
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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