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Xiaomi India - Finger print isshu

Sanskar Kesharwani filed complaint against Xiaomi India on Jul 31, 2024

I change my phone folder ( Poco M*) when i submit my phone my phone is still working All the parts of the phone were working but when I received the phone, the finger print option of my phone disappeared from the software and when I complained about it, they said that the finger print was already not running.
After that they are saying that the finger print chip is damaged.
I want to solve this query.
& I want to file complain on working staff.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Xiaomi India

145

Total Complaints

49

Total Resolved

33.79%

Consumer Satisfaction

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