Ola Cab delhi - Regarding careless behaviour
Richa aggarwal filed complaint against Ola Cab delhi on Oct 2, 2019
The first thing he stands outside from * am then why he didn't fill up with CNG. We already informed its a rush moment uncle has been expired still he took long route for CNG and almost waste **-** minute for CNG and then asked my father to pay *** for CNG apart from that when he dropped us at naujhil he left the place and wandering didn't even picked our call and when I asked him to open location sharing he just made location off and in the end of ride he said pay *** more and if you want complaint me in ola. We pay toll and state tax separate and CNG and *** separate. He himself wastes time for CNG for which he said that cab run extra distance. It's my taujis funeral why we make it run extra. And he knows we are emotional today so in last he abuses my father by saying niklo aage Jana h Mujhe. I already paid **** instead of ****. If you will not take action I have all the receipts and details for this. I need to take this further. I already dropped a complaint previously also in the evening while the ongoing trip that person is doing location off. He himself took a cab for his personal ride for that which I charged extra. I paid almost ***+ extra amount and for abuse to my father, I need to take strict action. If in sentiment and in emotional circumstances you cannot handle things then we are also not here to take this thing lightly. If I didnt receive resolution within ** hours. I'm filing a case against this and against your customer team also for not providing me a solution when I complain them that driver did location off and I'm unable to track ride he said to wait for ** hours. So for any kind of mishappening we have to wait for ** hours, this is what you guys provide resolution. And we had word with that place also from where CNG has been filled for CCTV footage. And even in nauil there are CCTV options. *nd thing we reached back at * and it was around ** hours trip but in the final receipt which I received at *:** it shows **.* hours trip. Im taking it further for more escalation. And when I called customer care they said wait for ** hours so it means if any mishappening happens we have to wait for ** hours and as i done with insurance if something happen I got insurance what about the member.
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