Sleepyhead mattress - Refusing Rejecting product return
Anish George filed complaint against Sleepyhead mattress on Jul 23, 2024
This is regarding Flipkart order ( Order ID OD******************) made on July **th for
Sleepyhead Flip - Dual Sided * inch Queen High Density (HD) Foam Mattress (L x W: ** inch x ** inch) were it has been delivered in July **st and observed quality and comfort is not good. Mattress edges are not aligned correctly as well. Refund request was made via flipkart and they have assigned technician from Jeeves ( supplier of mattress) *for checkup. Technician named Sandeep M visited and without proper checking he REJECTED the refund and informed Flipkart saying no issues found. He was rude attitude as well. Second request were made for refund from Flipkart and again same agent got assigned for checkup. He directly called me and said he will cancel the visit Or will reject the refund .
As per Sleepyhead return policy it is clearly mentioned that we can return the product within *** days if customers are not happy with which is not happening here because of the Technician's ( SANDEEP N) attitude from JEEVES ( https://jeeves.co.in/) Bangalore. No proper help getting it from Flipkart as well. Both Flipkart/Jevees playing around and cheating customers.
Request to have help from your side regarding the same.
Regards,
Anish George
Ph: **********
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