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KONATHALA GOPI filed complaint against Redmi Note 5 Pro on Feb 26, 2019
I purchased my mobile Redmi note * in May ****. I noticed display edge yellow patch on my mobile since **-** days , my one year warranty on phone is valid up to May ****, when I gave my phone at customer care centre they have accepted my complaint and received my complaint with remarks "instruments appears good", later they have informed that "touchpad bend" hence warranty will not be applicable and touch screen will be replaced with total charge of Rs. ****.** and returned the instrument to me. Kindly help me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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