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Abhishek Kulkarni filed complaint against Make My Trip on Feb 23, 2019
I made the booking from Coimbatore to Hyderabad flight successfully and after a few days, I got a message saying that particular flight was cancelled by AirIndia. I immediately called AirIndia, due to exemplary I made changes to fight which was not suitable for me. And at that time I made a request for refund with compensation but he denied to give. So I straight away called MakeMyTrip guy and asked him compensation. As whenever customer cancels the booking that he made he'll be incurred with some charges likewise whenever cancellation is done at AirIndia or MakeMyTrip due to any situations they've to provide the compensation for sure. I feel the reciprocation of incurring charges should be done on either side when cancellation is going to happen either from any party. To be simplistic when the customer cancels booking how charges are incurred on him. In a similar way, any Airline or MakeMyTrip should provide compensation when they're cancelling
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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