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Shein.com - Refund

Surbhi filed complaint against Shein.com on Aug 3, 2019

I purchased clothes from shein worth **thousand. Due to some reason to there end they cancelled my order and they said they will refund my money. I am keep on asking them regarding my refund they told that they have refunded. I have given them my account statement where there is no sign of refund. In there e wallet it's not reflecting. I talked to my bank there are telling there is no such refund made. I have posted them my bank email which I have received from enquiry.
It's not good to cheat customer. It's my hard earned money please help me to get that back. I am adding my bank enquiry reply. If you need more proof please let me know I will provide you my bank statements.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Shein.com

7

Total Complaints

3

Total Resolved

42.86%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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