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Ease my trip com - Refund regarding PNR of Flight ticket from IndiGo

Dharamveer Kumar Singh filed complaint against Ease my trip com on Sep 10, 2021

Regarding PNR-HN*NND refund of Flight ticket from IndiGo
EaseMyTrip have mailed me that refund amount of Rs***** has been processed from their side and now they are telling that due to technical glitches they will give Rs****.
No evidences have been shared till now of refund process.
I have paid them a total of Rs *****.
I have talked to IndiGo airlines also regarding this they have told me that EaseMyTrip agency have paid them only Rs ***** in which they are deducting Rs **** for rescheduled ticket, balance amount of Rs**** they have refunded to EaseMyTrip.
But till now EaseMyTrip agency are doing scam and fraud cheating the passengers.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Ease my trip com

31

Total Complaints

11

Total Resolved

35.48%

Consumer Satisfaction

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