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Ghulam Mustafa Pirzada filed complaint against Ease My Trip Com on Jan 28, 2023
First of all i want to give less than one start but no option for that. Now I am sharing my experience.I booked one ticket on Nov ** **** for me, my wife and my infant kid scheduled to travel on Dec ** ****. But due to some reasons ,i was not allowed to travel with my family and I splitted my air ticket into two( me n infant and *nd for wife and i called airline( indigo) to add infant with wife's ticket and for cancellation of my ticket and they did it in only few minutes. Now indigo airline refunded **** INR to Easemy trip and when i contacted them latter on Jan ** **** for transfer of my refund money, they said they will do it and then i recieved only **** INR from them(easemytrip.) on Jan ** ****.Afterwards i sent email to care@easemytrip and they replied that **** INR is airline panalty and *** convenience fee which totally does not match seeing airline refunded **** inr to easemytrip. Then I followed same email and sent to ceo Mr Nishant Pitti , but no response till now. This is robbery of poor middle class man's money, and i want to warn easemy trip team via this message that i have almost **** relatives , friends and students among whom about *** travel now and then and have used many times easemytrip services and i will ask and request all these *** persons to write here a one start review if my money is not given back. Besides i have some one dozen journalist friends including some renowned ones I will ask them too to file a story on this cheating. I will wait your call or email with proper justification why my money is grabbed and if it is my right, i need it aasp.thanks
Booking id#EMT*********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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